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Frequently Asked Questions

Fileev.com empowers creators and businesses by offering a platform to buy and sell premium digital assets. This FAQ page addresses frequently asked questions for both buyers and sellers.

For Buyers:

1. What can I buy on Fileev.com?

You can find a wide range of digital assets for web development, mobile app development, graphic design, marketing, and more. This includes:

  • Development Assets: React components, NodeJS modules, PHP scripts, JavaScript libraries, CSS frameworks, HTML5 templates.
  • Website & App Assets: Site templates, WordPress themes & plugins, mobile app templates.
  • Design Assets: Graphics, prints, marketing materials (brochures, flyers, resumes).

2. How do I purchase a digital asset?

  • Browse our marketplace and find the asset you're interested in.
  • Review the item description, including features, compatibility, and licensing details.
  • Add the asset to your cart and proceed to checkout.
  • Securely complete your purchase using one of our accepted payment methods.
  • Once your payment is processed, you will receive a download link for the digital asset.

3. What payment methods do you accept?

We accept major credit cards (Visa, Mastercard, etc.), stable coins (Tether , DAI ).

4. Do you offer refunds?

Refunds are generally handled on a case-by-case basis. We encourage you to review the item description and licensing terms before purchase. For more information, please refer to our Refund Policy.

5. How can I get help using a digital asset?

While we can't provide direct support for all assets, some sellers may offer support for their products. Additionally, our community forums can be a great resource for finding help from other users.

For Sellers:

6. How can I sell on Fileev.com?

Selling on Fileev.com is easy!

  • Create a free account.
  • Upload your digital assets.
  • Set a competitive price for your item.
  • Write a clear and informative description highlighting your asset's features and benefits.
  • Choose the appropriate licensing terms.
  • Publish your item and watch the sales roll in!

7. What are the fees for selling?

Our fees are competitive and transparent. We offer a tiered fee structure based on your sales volume. You can find more details on our pricing page.

8. How do I get paid?

Once a buyer purchases your asset, the funds are securely held in your Fileev.com account. You can withdraw your earnings according to our payout schedule (details on our Seller Help Center).

9. What kind of digital assets can I sell?

You can sell a variety of digital assets that comply with our terms of service and quality standards. This includes development components, website & app assets, design assets, and more (refer to our Seller Guidelines for details).

10. How do I promote my assets on Fileev.com?

  • Create high-quality product previews and descriptions.
  • Utilize relevant keywords to improve search visibility.
  • Offer competitive pricing and attractive licensing options.
  • Engage with the Fileev.com community by participating in forums and discussions.

General:

11. Is Fileev.com secure?

Yes, Fileev.com takes security very seriously. We use industry-standard security measures to protect your information and transactions.

12. Do you offer any buyer protection programs?

Yes, Fileev.com offers a buyer protection program to ensure you receive the digital assets you purchase. If you encounter any issues, our dispute resolution process will help you find a solution.

13. How can I learn more about Fileev.com?

You can browse our Help Center for additional FAQs and resources. We also encourage you to explore our About Us page to learn more about our mission and team.

We hope this FAQ page has been helpful! If you have any further questions, please don't hesitate to contact us.

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